Payment Processing Specialist

Job Details

Contemporary Staffing Solutions is seeking a Payoff Processor to join our client to support the accurate processing and reconciliation of mortgage payoff transactions. This individual will play a vital role in managing incoming payments, ensuring loans are paid off accurately, and maintaining compliance with investor and internal standards. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, deadline-driven environment where accuracy and collaboration are key to maintaining financial integrity. 

    • Process and reconcile mortgage payoff transactions, ensuring all payments are applied accurately and in compliance with investor and internal servicing standards.
    • Review, balance, and deposit all payoff-related checks and wire payments, maintaining alignment with general ledger and accounting requirements.
    • Partner with attorneys, title companies, and borrowers to resolve payoff discrepancies, short funds, or account exceptions in a timely and professional manner.
    • Monitor and manage daily reports for paid-in-full loans, escrow disbursements, and final escrow refunds to ensure funds are released appropriately.
    • Collaborate with internal departments such as Investor Reporting, Default, and Payment Processing to maintain seamless coordination across teams.
    • Support audit and compliance standards by ensuring all documentation, reconciliations, and records are accurate and complete.
    • Contribute to department projects and assist in training team members on system updates and reporting procedures.
  • No prior experience is needed
  • 401(k)
  • Paid time off
  • Vision insurance
  • Health savings account
  • Dental insurance
  • Flexible spending account
  • Disability insurance
  •  
  • Full-time
  • Part-time
  • $23 – $26 an hour