Patient Service Representative (Remote – Full Time)
Job Details
Join a mission-driven healthcare company making a difference.
Vigilance Health is seeking a Patient Service Representative (PSR) who will serve as the front-line voice for patients and a vital support for our care coordination team. This role is perfect for someone who thrives in a fast-paced, collaborative, and purpose-driven environment
- 95%+ of calls answered within three rings.
- Call handling time averages 2 minutes or less.
- 100+ patients verified daily with high accuracy.
- Active participation in team huddles and trainings.
- No HIPAA violations or documentation errors.
- Patients feel heard, valued, and supported.
- No prior experience is needed
- 401(k)
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance
- Flexible spending account
- Disability insurance
- Full-time
- Part-time
- $25- $60 per hour